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Fidelity National Home Warranty Review

Name: Fidelity National Home Warranty
Brand: Fidelity National Home Warranty

Fidelity National Home Warranty protects homeowners, home buyers & sellers from expensive appliances and home systems repair or replacement costs. The company offers services in 17 states.

$1,000

Max Claim amount

States Covered

90 days

Guarantee

N/A

Coverage Limits

Coverage Pricing and more

OFFERS - N/A

Premium - $265 - $420

Deductible - $75

Review Home
Warranties

3.1/5

Home Warranty
Reviews

2.2/5

Consumer
Affairs

1/5

Consumers
Advocate

2/5

Investopedia
Rating

3.7/5

BBB
Rating

A+

The company covers basic appliances and home systems through their Standard coverage. Devices covered includes:

Plumbing system
Ceiling fans
Plumbing stoppages
Attic and exhaust fans
Toilets
Smoke detectors
Sump pump (permanently installed)
Doorbells
Bathroom whirlpool motor pump
Dishwasher
Recirculating hot water pump
Range
Water heater
Oven
Heating and ductwork
Cooktops
Electrical system
Built-in microwave
Telephone system
Instant hot water dispenser
Central vacuum system
Trash compactor
Garage door opener

Note-

Contact the company to know more about their Enhanced plan and devices covered.

Optional Coverage

The company protects extra items at additional cost. They include:

Kitchen refrigerator
Washer/dryer
Air conditioning
Pool and spa equipment
Limited septic leak
Roof leak repair

How Much Does The Fidelity National Home Warranty Cost?

The cost of Fidelity National Home Warranty plans vary from one state to another, coverage options, and many other factors. On average, the plans start at $350 yearly. The premium may be a little higher if you opt for optional coverage. You must also pay a service fee of about $50.

What Is A Service Fee?

You must pay a fee to a contractor at the time of service. This fee is called service fee. You are required to pay separate service fees if more than one contractor visits your home (for example, an electrician and plumber visits to fix an appliance).

Requesting Fidelity National Home Warranty Service

Request a service when your covered appliance or home system malfunctions during your coverage period. You can request a service online or by calling Fidelity National Home Warranty’s phone number 1-800-308-1420 (toll-free). The company will then call a qualified and licensed contractor within 3 hours during normal business hours, and 48 hours on weekends and holidays. The contractor will call you and schedule a mutually convenient appointment to fix the faulty device.

How To File A Fidelity National Home Warranty Claim Online?

The company encourages you to file a claim online. Simply visit the company’s website, login into your account and follow the instructions.

Why Opt For Fidelity National Home Warranty’s Plans?

Fidelity assures the following benefits if you choose their home warranty plan:

30-day guarantee on services
90-day guarantee on parts
Monitor appointments and repair status through automated tracking system
Service from insured, qualified and licensed technicians

Red Flags To Watch For

You must be aware of certain aspects about the company and their services before buying their plan. According to the customer reviews:

The company takes days or weeks to provide a service
Customer support representatives aren’t responsive

Our Verdict

Fidelity National Home Warranty offers only standard coverage. Though they claim they have many plans, the company didn’t give any details about coverage options on their website and the only way to find out about them is to call the customer support representatives. Overall, if you want to cover fewer items, you can opt for Fidelity National Home Warranty. But if you want comprehensive coverage, check out other warranty companies.

FAQs

How can I apply for Fidelity National Home Warranty coverage?

You can apply for Fidelity National Home Warranty coverage by calling 1-800-TO-COVER (1-800-862-6837). Alternatively, you can fax (1-800-308-1460) or mail to FNHW P.O. Box 7606 San Francisco, CA 94120-9885.

Will Fidelity replace a part or component with the same features as original?

Yes, Fidelity replaces a part or component with the same features, capacity, and efficiency as original. However, dimensions, brand, or color may vary from the original.

Does Fidelity National Home Warranty have dollar limitations on coverage?

Yes, Fidelity National Home Warranty has dollar limitations on their coverage. You can check the maximum cap in your warranty agreement or talk to customer support representatives.