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First American Home Warranty Review

Name: First American Home Warranty
Brand: First American Home Warranty

First American Home Warranty offers warranty plans to protect homeowners from expensive repairs or replacements on appliances and home systems. The company was founded in 1984 and is located in Santa Rosa, CA.

590k+

Number of customer served

States Covered

30 days

Guarantee

$1,500

Coverage Limits

Coverage Pricing and more

OFFERS - N/A

Premium - $336 - $534+

Deductible - $85

Review Home
Warranties

4.5/5

Home Warranty
Reviews

3.1/5

Consumer
Affairs

3.5/5

Consumers
Advocate

3.8/5

Investopedia
Rating

3.9/5

BBB
Rating

According to the First American Home Warranty, they have served over 8.6 million customers and saved them more than $193 million dollars in covered repairs and replacements. The company also claims to have a network of prescreened and qualified technicians.

First American Home Warranty Plans

The company offers two plans: Basic Plan and Premier Plan. The Basic Plan, as the name suggests covers basic devices. The Premier Plan covers all items protected under the basic plan plus extra items.

Basic Plan
Premier Plan

Basic Plan

Trash Compactor
Refrigerators
Dishwashers
Built-in-Microwaves
Garbage Disposal
Cooktop
Oven/Range
Washer-Dryer

Premier Plan

Water Heater
Ductwork
Trash Compactor
Garage Door Openers
Refrigerators
Dishwashers
Built-in-Microwaves
Garbage Disposal
Heating System
Electrical System
Plumbing Stoppage
Cooktop
Central Vacuum
Plumbing
Oven/Range
Washer-Dryer

Optional Coverage

The company protects additional items at extra cost. They include but not limited to:

Central Air Conditioning (electric)
Additional Refrigeration
Pool/Spa Equipment
Well Pump

How Much Does First American Home Warranty Cost?

The First American Home Warranty prices vary from one state to another and the plan you choose. It is important to note that you must pay a service call fee in addition to the monthly or yearly premium.

What Is A Service Call Fee?

A service call fee is a fee that you are responsible for paying the contractor when he arrives at your home. The First American Home Warranty’s service call fee is about $75.

Requesting First American Home Warranty’s Service

Requesting a service from First American Home Warranty is an easy process. When a covered appliance or home system malfunctions, file a claim online or call First American Home Warranty phone number 800.992.3400. The company will assign you an independent pre-screened local technician who will call and schedule a mutually agreed appointment. The technician will then arrive at your home, diagnose the issue, report it to the company and begin the repair or replacement process.

How To File A First American Home Warranty Claim Online?

You can file a claim online by visiting the company’s website, logging into your account, and following the instructions given. If you don’t have an account, you must first create one. If you have any issue with First American Home Warranty login, contact customer support representatives.

Why Opt For First American Home Warranty’s Plans?

The company assures the following benefits if you opt for their home warranty coverage:

No limit on the number of claims
Flexible payment options
24/7 services
30-day guarantee on service

Red Flags To Watch For

According to customer reviews, there are a few things that you should know about First American Home Warranty.

The customer support representatives may not respond properly
The company may sometimes delay in assigning a contractor

Our Verdict

First American Home Warranty offers decent coverage at affordable prices. So if you are looking for a home warranty plan that covers basic appliances and home systems. But if you want comprehensive coverage, you can consider investing in other home warranty companies.

FAQs

What happens if I fail to pay the service call fee?

You must pay a service call fee when a contractor arrives at your home to fix your device. If you fail to pay the fee, the company may delay processing your future claims.

Can I choose my preferred contractor?

First American Home Warranty has a network of contractors who will be assigned to you when you file a claim. But if the company cannot locate a contractor, they may request you to contact an independent licensed contractor. In such cases, the company will authorize if the device can be fixed at an agreed-upon cost. If your contractor does not bill the company directly, you will be reimbursed the authorized amount if you provide a paid invoice.

How do I cancel the First American Home Warranty contract?

If you are unhappy with the First American Home Warranty customer services, you can talk to customer support representatives and explain the issue. If you still don’t receive a solution, you can 800.327.9292 Ext. 7521 and cancel the contract.