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OneGuard Home Warranties Review

Established in 1990, OneGuard Home Warranty protects homeowners from expensive home systems and appliance repair or replacement costs. The company offers home warranty services in Arizona, Texas, and Nevada.

50k

Number of customer served

States Covered

30 days

Guarantee

N/A

Coverage Limits

Coverage Pricing and more

OFFERS - N/A

Premium - $29 - $60

Deductible - $65

Review Home
Warranties

3.2/5

Home Warranty
Reviews

3.6/5

Consumer
Affairs

3.9/5

Consumers
Advocate

4.8/5

Investopedia
Rating

4.2/5

BBB
Rating

A-

Besides offering home warranty services, the company offers home maintenance services such as carpet cleaning, window cleaning, pest control, HVAC tune-ups, etc. OneGuard Home Warranty is said to have a network of reputable and qualified service technicians who aim to deliver high-quality customer services.

OneGuard Home Warranty Plans

OneGuard Home Warranty offers ApplianceGuard, SystemGuard and HomeGuard plans.

ApplianceGuard
SystemGuard
HomeGuard

ApplianceGuard

Trash Compactor
Ranges/Cooktops
Ovens
Dishwashers
Built-in-Microwaves
Garbage Disposal
Instant Hot Water Dispense
Washer-Dryer
Kitchen Appliances
Kitchen Refrigerator w/Ice maker and Dispenser

SystemGuard

Garage Door Openers
Water Heaters
Heating System
Electrical System
Plumbing Stoppage
Plumbing System
Air Conditioning System
Central Vacuum
Smoke Detectors
Doorbells
Ceiling & Exhaust Fans
Equipment Disposal
Permits & Code Upgrades

HomeGuard

Water Heater
Trash Compactor
Ranges/Cooktops
Ovens
Dishwashers
Built-in-Microwaves
Heating System
Electrical System
Plumbing Stoppage
Plumbing System
Ceiling and Exhaust Fans
Air Conditioning System
Central Vacuum
Smoke Detectors
Doorbells
Instant Hot Water Dispense
Washer-Dryer
Kitchen Appliances
Kitchen Refrigerator w/Ice maker and Dispenser
Equipment Disposal
Permits & Code Upgrades

Optional Coverage

The company also offers optional coverage at additional cost. Some of them include, but not limited to:

Built-in pool/spa
Salt water pool/spa
Additional built-in microwave
Additional dishwasher
Additional range/oven/cooktop

Note-

The coverage options may vary from one state to another.

How Much Does The OneGuard Home Warranty Cost?

The average cost of OneGuard Home Warranty ranges from $29 to $50 per month. If you opt to cover additional devices, your monthly premium may be a little higher. It is important to note that in addition to the monthly premium, you are responsible for paying a service fee.

What Is A Service Fee?

When you request a service from OneGuard Home Warranty, you must pay them or the service contractor a fee called service fee. Your payment is due if: (1) you cancel a service request when the contractor left for your place, (2) you fail to provide accessibility required to perform the service, (3) contractor inspection results in a partial or complete coverage exclusion, (4) the company approves your for a second opinion.

Requesting OneGuard Home Warranty Service

You can call 1-888-896-0014 or file a claim online when your covered appliance or home system breaks down. The company will assign you a contractor who will visit your home and fix your device.

How To File A OneGuard Home Warranty Claim Online?

To file a claim online, you must first create an account with OneGuard Home Warranty. You can do so by entering the details asked for on the ‘Request OneGuard Service’ page. If you already have an account, simply login and follow the instructions.

Why Opt For OneGuard Home Warranty’s Plans?

You can expect to receive the following benefits if you opt OneGuard’s plan:

30-day guarantee on repairs
Coverage on pre-existing conditions that were undetectable by visual inspection and a simple mechanical test
24/7 online claim process
Provides home maintenance services

Red Flags To Watch For

According to OneGuard Home Warranty BBB reviews, you should know the below-listed aspects before purchasing OneGuard’s warranty plans:

The customer support is not great
The company do not provide updates on service request
The company sometimes doesn’t provide services on time

Our Verdict

OneGuard Home Warranty plans are comprehensive and affordable, but they are available in 3 states. You can check out other home warranty companies if you are residing in the states where the company’s services are not available.

FAQs

Will OneGuard Home Warranty cover my appliances if they break down due to conditions other than normal wear and tear?

OneGuard Home Warranty will cover appliances if they malfunction due to regular wear and tear. The company won’t cover your appliances if they malfunction due to any of the following:

Misuse, abuse, or improper usage,
Improper previous repairs or modifications,
Fire, wind damage, hail, lightning, water damage, smoke, earthquakes, other acts of nature,
Manufacturer or builder defects,
Sedimentary build-up (except water heaters), or
Pest or pet damage.

Can the company deny repair or replacement?

The company can deny repair or replacement if the device is not covered by your warranty plan. In some cases, the company may offer cash in lieu of repair or replacement. You can expect to receive a payment within 30 days from the date of determination. If the company provides cash in lieu of repair or replacement, that appliance or home system will not be covered for future malfunctions until you fix it and confirm the same.

When will my contract term begin?

Your OneGuard Home Warranty contract term begins 10 days after the company accepts the application and receipt of the plan fee. The plan continues for 1 year.